Privacy Policy

Effective Date: June 27, 2025

Online Microsellers Multipurpose Cooperative (OMSMPC) ("we", "us", "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and interact with our e-commerce marketplace, in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines.

1. Who We Are

Online Microsellers Multipurpose Cooperative (OMSMPC)
Address: One Park Drive, 11th Drive corner 9th Avenue, Bonifacio Global City, Taguig City, Philippines
Email Support: info@cooptradecenter.com

2. Information We Collect

We collect personal information necessary for your interaction with our platform, such as:

• Personal Identifiable Information: Name, email address, phone number, delivery address, billing information

• Account Information: Username, password, transaction history

• Payment Information: Bank details, e-wallet account (processed via third-party payment gateways)

• Device and Usage Data: IP address, browser type, device ID, usage logs

• Cookies and Tracking Technologies: To improve functionality, preferences, and user experience

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products or services

• To create and manage your account

• To communicate with you regarding transactions, updates, and promotions

• To improve our website and services based on user behavior and feedback

• To ensure compliance with cooperative policies and applicable laws

• To detect and prevent fraud or security breaches

4. Sharing and Disclosure

We may share your personal information with:

• Third-Party Service Providers: Payment processors, delivery partners, IT support providers

• Affiliated Sellers or Merchants: For order fulfillment and customer support

• Government Agencies: When required by law, court orders, or regulations

• With Your Consent: In cases where you have given permission for specific disclosures

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated above and in accordance with applicable laws and regulations. Account and transaction records may be retained for up to 5 years unless otherwise required by law.

6. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the right to:

• Be informed about the collection and use of your data

• Access your personal data

• Rectify inaccurate or outdated data

• Object to processing or withdraw consent

• Request data portability

• Lodge a complaint with the National Privacy Commission (NPC)

To exercise your rights, contact us through the email provided below.

7. Security Measures

We implement technical and organizational measures to protect your data, including:

• SSL encryption for data transmission

• Regular software updates and security patches

• Access control and secure authentication

• Employee training on data privacy

8. Cookies Policy

We use cookies to enhance user experience. By continuing to use our platform, you consent to our use of cookies in accordance with this policy. You may disable cookies through your browser settings.

9. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our platform with an updated "Effective Date". We encourage you to review this policy periodically.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email Support: info@cooptradecenter.com
Address: One Park Drive, 11th Drive corner 9th Avenue, Bonifacio Global City, Taguig City, Philippines